Summary
RTLS Analyst and infrastructure-focused builder working toward Cloud and DevOps Engineering through healthcare technology operations, documented homelab projects, AWS deployments, networking work, and automation practice.
My experience has consistently centered on systems that need to stay reliable, understandable, and useful: supporting live hospital workflows, troubleshooting user-facing technology, building local knowledge systems, configuring segmented networks, and documenting the lessons that make the next rebuild or deployment better than the last.
Focus Areas
- AWS hosting patterns, DNS, certificates, edge delivery, and cloud cost awareness
- Secure remote access, VPN relay architecture, and segmented homelab networking
- Infrastructure documentation, Git-based workflows, and repeatable technical communication
- CI/CD foundations, Terraform planning, and automation-oriented deployment practices
- Service operations: troubleshooting, alert response, preventative maintenance, and recovery planning
Selected Infrastructure Projects
zachull.com Static Cloud Migration
Replacing a Lightsail-hosted WordPress site with a static Astro portfolio designed for S3, CloudFront, Route 53, ACM, GitHub Actions, and future Terraform management.
AWS-Assisted WireGuard Remote Access
Built a production remote-access path using an AWS-hosted WireGuard relay to securely reach homelab resources despite CGNAT constraints.
docker01 Collapse and Rebuild
Documented the failure, containment, and rebuild of a collapsed Docker host, resulting in clearer VM role separation, safer recovery habits, and stronger operational documentation.
Experience
RTLS Analyst — AdventHealth Systems
Support real-time location systems used for staff duress, asset tracking, environmental monitoring, infant security, and protected-area workflows in a hospital environment where uptime, accuracy, and rapid response matter.
- Troubleshoot RTLS infrastructure, access-control integrations, location-engine behavior, and network backhaul issues across connected systems
- Partner with networking, facilities, security, and clinical stakeholders to identify root causes, restore service, and validate corrective actions
- Manage support for protected-area and duress-related workflows, including door-control behavior, exciter performance, tag visibility, and alerting integrity
- Lead go-live execution for a greenfield facility deployment involving on-the-ground location beaconing tags, distributed tag exciters, and protected-area door-control integrations
- Use system behavior, incident trends, and location-engine outputs to narrow troubleshooting paths and improve operational reliability
Advanced Repair Agent — Geek Squad
Delivered high-volume technical triage and repair support while helping improve local operational resilience.
- Troubleshot and resolved device issues across a large daily appointment and ticket volume
- Prioritized incoming work, escalated deeper issues, and communicated remediation paths clearly to end users
- Helped reduce turnaround time through stronger triage and outbound communication
- Built a local knowledge resource to preserve productivity during rare internet outages
Earlier Operations and Leadership Experience
Prior roles in store management and operations strengthened my ability to build repeatable workflows, train teams, organize complex work, and improve systems under pressure. That experience now informs how I approach infrastructure projects, technical documentation, and service reliability.
Applied Systems Experience
Audio / Visual Systems Recording Engineer — Northpointe First Baptist Church
- Support Dante-networked audio routing for recording and livestream workflows
- Maintain hardline failover paths and live-event system reliability
IT Networking Associate — Northpointe First Baptist Church
- Assist with network closet buildout, cabling, and infrastructure maintenance during facility expansion
- Support continued reliability of both physical and logical network components
Education and Certifications
B.S. in Information Technology Management — Western Governors University
In progress
Relevant coursework includes web development fundamentals, PowerShell scripting, and Python for IT automation.
Certifications
- AWS Certified Cloud Practitioner
- Cisco Certified Network Associate
- Linux Essentials Certificate
- ISC2 Certified in Cybersecurity
- CompTIA A+
- ITIL 4 Foundation